Frequently asked questions
Quickly find answers to the most common questions.
Borrowing and lending
Everything about how exchanges work
How can I borrow an item?
To borrow an item, find it in the search, click on it and use the "Borrow" button. You can then choose the desired dates and send a request to the owner.
What are the conditions for lending my items?
You can lend your items by adding them to your inventory. Set the conditions (duration, deposit, etc.) and choose who can borrow them via sharing circles.
How does the loan duration work?
The default duration is set by the owner. You can suggest a different duration when making your request, which the other member can accept or decline.
Account and profile
Manage your personal information
How do I edit my personal information?
Go to your settings via the main menu, then "Profile". You can edit your personal information, profile picture and preferences there.
How do I delete my account?
In settings, under "Account", you'll find the "Delete my account" option. Note that this action is irreversible.
Notifications
Notification settings and alerts
How do I manage my notifications?
You can customize your notifications in your account settings. You can enable or disable different types of notifications (email, push, etc.) according to your preferences.
Payments and deposits
Questions about financial aspects
How does the deposit system work?
The deposit is a guarantee requested by the lender. It is held during the loan period and automatically released when the item is returned in good condition.
Is it free?
Registration and basic use of LaPioche are completely free. Some premium features may require payment.