Support

How can we help you?

Find answers to common questions and learn how to make the most of LaPioche.

Getting Started

Learn the basics of LaPioche and how to get the most out of the platform.

→Create your account
→Add your first item
→Join a circle

Borrowing & Lending

Everything you need to know about sharing items with your community.

→Request an item
→Approve a request
→Handle returns

Circles

Build and manage your sharing communities.

→Create a circle
→Invite members
→Circle settings

Account & Settings

Manage your profile, notifications, and preferences.

→Edit profile
→Notification settings
→Privacy controls

FAQ

Frequently Asked Questions

Is LaPioche free to use?

Yes, LaPioche is free for basic use. You can create an account, add items, join circles, and borrow items at no cost. Some premium features may require a subscription.

How are my items protected?

We recommend setting clear lending conditions for each item. Our rating and review system helps build trust between members. You control who can borrow your items through circle memberships.

What happens if an item is damaged?

We encourage direct communication between members to resolve issues. Document the condition of items before and after lending. For significant disputes, our support team can help mediate.

Can I use LaPioche for my organization?

Absolutely! LaPioche is perfect for neighborhoods, companies, schools, and other organizations. Create private circles to manage shared resources within your group.

Still need help?

Our support team is here to assist you. Send us a message and we'll get back to you as soon as possible.

Contact Supportor email us at support@lapioche.ch