Best practices
Guide to best practices for successful exchanges and a friendly community.
Item condition
Take care of items as if they were your own
Documentation
Take photos before and after each loan
Deposit
Use the deposit system for valuable items
Reviews
Leave constructive reviews after each exchange
Respectful communication
Maintain positive and constructive exchanges
Responsiveness
Reply to messages within a reasonable time (24-48h)
Clarity
Be precise in your descriptions and expectations
Courtesy
Stay polite and respectful, even in case of disagreement
Transparency
Communicate openly about item condition and terms
Punctuality and commitment
Respect your commitments for a better experience
Schedules
Be on time for exchange appointments
Loan duration
Respect the agreed start and end dates
Anticipation
Notify in case of delay or unexpected issues
Availability
Update your availability regularly
Security and trust
Adopt best practices for safe exchanges
Verification
Check user identity and reviews
Exchange locations
Prefer public places for meetings
Documentation
Photograph items before/after the loan
Reporting
Report any inappropriate behavior
Circle management
Optimize your sharing circles
Organization
Create relevant circles (family, friends, neighbors)
Permissions
Clearly define access rights
Updates
Actively manage your members and their access
Rules
Set clear rules for each circle